Java Support Engineer

We are looking for a Java Support Engineer with strong experience in application support and production environments. The ideal candidate will be responsible for troubleshooting incidents, identifying root causes, improving application stability, and collaborating with technical teams and key stakeholders.

Hands-on experience with Java. Strong SQL knowledge. Experience with Linux/Unix environments. Application or production support experience. Code debugging and log-analysis skills. Root cause analysis and problem-solving capabilities. Practical knowledge of data structures. Strong verbal and written communication skills. Nice to Have: Experience in the financial services industry. Knowledge of Spark, Hadoop, HDFS, or other Big Data technologies. Experience with public cloud platforms. Familiarity with monitoring, alerting, and log-analysis tools.

Analyze and resolve application issues in production environments. Debug Java code, review logs, and perform SQL queries. Identify recurring incidents and recommend permanent solutions. Monitor application health, availability, and performance. Manage incidents and communicate updates to users, application owners, Development teams, and senior stakeholders. Participate in incident, problem, and change management processes. Create and maintain runbooks and technical documentation. Identify opportunities to automate alerts and operational processes. Support continuous improvement initiatives focused on application stability and efficiency.

Plan de Carrera y crecimiento