Engagement Manager – Digital Transformation

The Engagement Manager (EM) is a senior strategic leader who drives commercial success, solution vision, and delivery excellence for large-scale digital transformation programs. Acting as a trusted advisor and executive-facing guide, you lead clients from the earliest presales conversations through successful go-live. This role blends strategy, solutioning, and hands-on program leadership—ideal for someone with deep retail/digital expertise, strong executive presence, and a passion for solving complex problems.

Must to have/ requierements Fluent Spanish (native preferred) Exceptional executive presence and the ability to influence and advise C-level leaders. Proven success in presales-driven consulting roles, including ownership of SOWs, commercial KPIs, and conversion outcomes. Expertise in Agile, Scrum, Kanban, and DevOps methodologies with the ability to tailor frameworks to client contexts. 10+ years of experience in retail or B2B commerce with deep understanding of domain- specific challenges. Strong technical foundation (e.g., enterprise/solution architecture) enabling credible engagement with technical teams. Hands-on experience with modern commerce ecosystems (Shopify, SAP Commerce, Kibo, Spryker, commercetools, PIM, OMS, digital marketing/growth). Strong financial acumen including P&L ownership, budget management, and financial modeling. Comfortable in high-ambiguity environments. Bachelor’s degree required; MBA preferred.

1. Presales Leadership & Commercial Growth  Lead end-to-end presales efforts, including discovery, solution framing, and executive- ready presentations.  Drive commercial outcomes tied to:  Prospect-to-client conversion  Account profitability and margin performance  Add-on revenue and account expansion  Develop and refine SOWs that balance client needs with delivery feasibility and financial targets.  Represent SkillNet’s value proposition with clarity, confidence, and consultative insight.

Offers are contingent upon successful completion of reference checks. SkillNet Solutions is an Equal Employment Opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, age, national origin, protected veteran status, disability, sexual orientation, gender identity or expression, marital status, genetic information, or any characteristic protected by law. About us At SkillNet, we’re passionate engineers, and creative thinkers dedicated to making modern commence work for everyone. Since 1996, we’ve partnered with global names like Disney, lululemon athletica, and PayPal-helping them dream bigger and deliver smarter, seamless experiences for their customers. What drives us? Transforming commerce is about more than technology- it's about people. We’re the team that global brands turn to when they want to reimagine how enterprise and retail work in a fast- moving digital atmosphere. By blending AI, cloud, and cutting-edge SaaS, we help businesses anticipate the next shift and create a unified journey across B2B, B2C and B2B2C. With over 63 countries in our portfolio and a diverse, collaborative culture spanning three continents, SkillNet is always pushing boundaries (and having fun doing it!). We believe great ideas come from everywhere, so we’re all about sharing knowledge, challenging the status quo, and celebrating our wins together. Ready to join a team that loves what they do and is shaping the future of commence? Let’s engineer what comes next together